Issue/Bug: Failed to fetch image

[Laura Knotek]

I use the Tapatalk app for viewing images in the forum threads. Tapatalk | Windows Phone Apps+Games Store (United States)

 

[ReconVirus]

Almost a whole year and you have yet to figure out the problem? Why not just let pictures be seen in the post

 

[Alienhead95]

Thanks for sharing . I was hoping the WPC app would be able to do this.

I use the Tapatalk app for viewing images in the forum threads. Tapatalk | Windows Phone Apps+Games Store (United States)

 

[Jay Bennett]

Almost a whole year and you have yet to figure out the problem? Why not just let pictures be seen in the post

It wasn't as simple as just "let them appear!" The problem boiled down to the pictures in our forums requiring people to be signed in to view, a decision that's out of my hands. I used to be able to send the same tapatalk cookies I use for the rest of the forums to retrieve the image however that then suddenly stopped working for reasons I have never been able to understand.

The VERY good news is that my currently in-beta release of the app has fixed this issue, as we're switching over entirely to the mobile nations passport system, and that works for getting the images.

I'm hoping to finish off a couple more tweaks to the app this week then we'll be releasing this update very soon!

 

[peachy001]

Nice one.

 

[Alienhead95]

Thanks for the update, and not giving up on fixing his issue.

 

[Alienhead95]

Thank you for updating the app.
Installed the update. Singed me out, and now wont let me sign in

 

[lsmachado]

Thank you so much, Jay! Love the update, and I can finally view images. Great job!!!!!!

 

[Jay Bennett]

Thank you for updating the app.
Installed the update. Singed me out, and now wont let me sign in

Can you describe what happens when you go to sign in?

 

[Alienhead95]

I have been playing with it, now the behaviour is different.
As soon as i open the app, i get an error message (attached).
Then I go into forums --> my account and the app crashes.
I have emailed the crash log. Let me know if you need any other info.

Can you describe what happens when you go to sign in?

 

[Jay Bennett]

Could you try re-installing the app? Might be the quickest way to fix this as it didn't happen to any of my testers!

 

[Alienhead95]

Sure thing. Will try that and report back.

Could you try re-installing the app? Might be the quickest way to fix this as it didn't happen to any of my testers!

 

[lsmachado]

It seems I am unable to view images again. Error message tells me that it is unable to fetch image, but it can be fixed if I sign into my passport. When I tap to sign in, it goes to a new page which doesn't load and takes me right back to the error message.

 

[Jay Bennett]

Ismachado, when you see that blank page could you try immediately tapping the "refresh" button at the bottom of the page? That forces the login process to start again. I'll be adding this step automatically in a future update

 

[lsmachado]

Ismachado, when you see that blank page could you try immediately tapping the "refresh" button at the bottom of the page? That forces the login process to start again. I'll be adding this step automatically in a future update

I tried that, Jay. The page tries to open, but then immediately closes. Tried the refresh, page still immediately closes. On the third try, it kicked me out of the wpcentral app altogether. Same thing as the other day, and I ended up reinstalling the app, but no change. I am able to view some pictures, though. I don't know if this has any relevance, but I was viewing the "pictures and videos taken with your 930" thread, page 10, first first 2 posts with images. Neither will display.

 

[Alienhead95]

Unfortunately, even after re-installing, I have the same issue.

Could you try re-installing the app? Might be the quickest way to fix this as it didn't happen to any of my testers!

 

[Jay Bennett]

Ok can you both please PM me your live IDs through the forum? I'm going to need your help fixing this

 

[Alienhead95]

PM sent. Thanks.

Ok can you both please PM me your live IDs through the forum? I'm going to need your help fixing this