Issue with latest update

paul8899

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Aug 19, 2016
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Hey,

I'm not really sure how to explain this but since the new update i cant unlock my phone since the numbers don't show, which basically has made me phoneless since i cant use it, any suggestions?
 

paul8899

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Aug 19, 2016
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Issue with latest update cant unlock phone

Hey

My phone installed the latest update and now I can't unlock my phone since the lock screen comes up but doesn't show the numbers so i cant unlock it :(
 

ttsoldier

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Dec 4, 2012
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Re: Issue with latest update cant unlock phone

Hey

My phone installed the latest update and now I can't unlock my phone since the lock screen comes up but doesn't show the numbers so i cant unlock it :(

Known bug.

You will need to hard reset.
 

paul8899

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Aug 19, 2016
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Re: Issue with latest update cant unlock phone

How can I do that? I am also currently speaking to someone from Microsoft, if they tell me another way to fix it i will be sure to post it here too, to help others too :)
 

Chintan Gohel

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May 23, 2014
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Hey,

I'm not really sure how to explain this but since the new update i cant unlock my phone since the numbers don't show, which basically has made me phoneless since i cant use it, any suggestions?

this is a bug on the fast insider build 14926 - do you have that? Only solution is a hard reset I believe
 

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