It's been a week now. WTH is the update for the 8X, Microsoft?!?

[brmiller1976]

Microsoft never said the updates are carrier independent. You need check your facts before posting.
Sent from my RM-820_nam_canada_246 using Board Express

In the June 30th reveal of Windows 8, Microsoft stated that updates for Windows Phone 8 are carrier-independent.

But let's pretend you're right -- even if they didn't, it doesn't matter. Their decision not to release the update is crap user experience.

All the claims that software updates for devices are just so very very hard are also laughable.

Microsoft, on weekly patch days, releases FAR more complex patches for a FAR wider range of devices, worldwide.

Imagine if a serious security vulnerability was discovered in Windows 8, and Microsoft took six months to distribute the fix.

"If you're on Comcast and using a Dell, you'll get the patch now, but if you're using an HP on Comcast, we're still testing with them. If your internet provider is AT&T, we hope to have the update in the coming months. If you're on NTL in the UK, you received it if you have a Fujitsu-Siemens or Samsung PC, but not any other brand, and we have no plans to update other brands for NTL users. Time Warner Cable users will not be receiving an update. If you have internet access through a smaller ISP, we have already pushed the update to you."

How long would you use Windows 7 or 8 in such a scenario?

Exactly. And this is NO different.

 

[brmiller1976]

what about copy and paste.. How long did you have to wait for apple to release that option? Even though windows phone users had it before them.

I'm not sure how this is germane to the discussion. You'd have a point if Apple's cut-and-paste update took six months to roll out after it was announced.

 

[SinisterDuck]

While claiming the "delay" of an update makes WP a "crap experience," you're entitled to your opinion. My phone is working fine, no crap experience for me. I sympathize with those who have had issues and are hoping the update fixes them, but to make a blanket statement as if we're all in the same boat is just a wee bit presumptive.

 

[brmiller1976]

Nope, it's just the truth. Inconsistent experience and poor update availability isn't "best in class."

I'm glad your phone is working great. My PCs have always worked great too, but if I needed a security update and Microsoft was taking months to push it to my PC with no ETA, I'd be just as annoyed.

We live in a real-time world. If Microsoft isn't prepared to engage with the real-time world via WP, it's not going to succeed.

 

[crystal_planet]

Isn't this an update for just the 8X?

 

[George Ponder]

Ever think Microsoft may be having issues with the update? Maybe they want to fine tune things to get it just right so consumers don't belly ache that Microsoft rushed the update out too fast?

Windows Phone 8 has been out just over a month and we are already seeing a pending update. Can't say I've ever seen that from Apple. Windows Phone 7 was out for two years and received three updates.

Mr. Miller won't agree with me but I think Microsoft's track record in updating Windows Phone has been really good. Could it be better, sure. But what out there is free from the need for improvement?

 

[SinisterDuck]

He just wants it now. Whether it works properly or not is irrelevant to him.

 

[foxbat121]

In the June 30th reveal of Windows 8, Microsoft stated that updates for Windows Phone 8 are carrier-independent.

No, you get your facts wrong. Please cite the source where this is stated. What Microsoft said at that time was that individuals can sign up for the enthauiast program so that you can get update eariler without waiting on your carrier's approval. Did you sign up? If not, you have no business to complain here and spewing BS as facts.

 

[PhilR8]

No, you get your facts wrong. Please cite the source where this is stated. What Microsoft said at that time was that individuals can sign up for the enthauiast program so that you can get update eariler without waiting on your carrier's approval. Did you sign up? If not, you have no business to complain here and spewing BS as facts.

The "enthusiast program" does not exist at the moment, so there has not been anything to sign up for.

 

[omniusovermind]

Just curious, does MS sell unlocked Lumias and HTC's in their brick-and-mortar stores in the mall? And if so, will those still be carrier dependent on OTA updates once you stick a sim card from your carrier in it?

Yes? No?

 

[brmiller1976]

So Microsoft is pushing out a defective update to unlocked device owners and doesn't want carrier-locked versions to get a defective update?

Seriously? That's the counter-argument?!?



Wow.

 

[stephen_az]

So Microsoft is pushing out a defective update to unlocked device owners and doesn't want carrier-locked versions to get a defective update?

Seriously? That's the counter-argument?!?



Wow.

It would seem that no matter what they do you are going to complain. Take time to get an update correct and they did not rush it out. Rush it out and have problems and they shoved a bad update down your throat. Of course, in contrast all is happy in Android and IOS world. Funny thing is that the last time I checked there have only been a handful for IOS interim updates, in spite of known problems with Siri, Maps, etc.. In the present tense, they certainly haven't rushed out an instant fix for maps that take you everywhere except where you want to go but I guess that doesn't count. Google has "fixed: Apple's map problems via a Google app. As far as Android goes, even Android fans will generally admit it is significantly fragmented. More importantly, even relatively new devices have missed (and continue to miss) key updates. Then again, that can be a good thing since Android updates, whether they are for Nexus devices or those from the array of other manufacturers, typically break new things as they fix others. By all means though, please continue to think that everything is a bed of roses for IOS and Android. The problem is like all beds of roses, there are thorns their as well.

 

[Daniel Ratcliffe]

If you don't like it... organise a 10'000'000 people strong protest to Redmond, blast open their doors and Windows (oh wow, I instinctively capitalised that), and then start complaining asking for better updates. Then, you might get noticed. Maybe for all the wrong reasons, but you'll get noticed nonetheless.

 

[Nogitsune Micah]

well this thread gave me a good laugh

 

[George Ponder]

I think if MSFT announced they were releasing the update to the masses this afternoon, you'd complain that it wasn't happening this morning.

Some people can't be pleased.

 

[TheDvlsAdvc8]

OMG a week. ::: cries:::

lol

 

[TheDvlsAdvc8]

Actually, Microsoft stated that updates on WP8 would be carrier independent.

Show it. You can't, because they never said it.

 

[brmiller1976]

As I said before, it really doesn't matter in the grand scheme of things. The "why" of crap experience is less important than the fact that it is crap experience.

All consumers will care about is that Apple can deliver timely and reliable updates, and Microsoft can't.

 

[Muessig]

Check out winsupersite.com Paul thurrot has written about it numerous times and on the last podcast he was talking about how Microsoft had said it in July.

 

[BeaverJuicer]

Imagine if a serious security vulnerability was discovered in Windows 8, and Microsoft took six months to distribute the fix.

Apple takes months to fix security holes in iOS. Yes, it is released to everyone at once, but you can be waiting 6-9 months for that release. This release is less than 2 months after launch, has added features, and bug releases.

And an important note: it is the FIRST update on a NEW OS. Rolling out to a small test segment first is SMART. You're *****ing now? Imaging if the patch rolled out and it didn't work as expected... Or the update process itself had an error. MS is doing this the right way.