- Apr 7, 2014
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I've only had my 930 a few months but I've consistently had problems with the display and they appear to be getting worse?
Often when using the device the touch screen will just stop responding to any input whatsoever. The OS and everything else is still running but it just stops recognizing any input.
I solved this initially by holding down the power key until the device reboots which solves the problem, but it keeps coming back.
I've tried doing a software reset and that hasn't changed anything.
Is there anything else I can try to get it to stop locking up or do I need to take it in for warranty? Its running 8.1 Denim.
Often when using the device the touch screen will just stop responding to any input whatsoever. The OS and everything else is still running but it just stops recognizing any input.
I solved this initially by holding down the power key until the device reboots which solves the problem, but it keeps coming back.
I've tried doing a software reset and that hasn't changed anything.
Is there anything else I can try to get it to stop locking up or do I need to take it in for warranty? Its running 8.1 Denim.
