- Jun 29, 2011
- 454
- 0
- 0
My coworker being a little old lady had purchased a Surface 2 under my recommendation. She's enjoyed it, even though she needed a lot of assistance and taking advantage of free classes at the Microsoft Store.
When the Surface 3 came out, she wondered about it. I told her it was more powerful in that it runs like a regular computer. It was a nice upgrade, but I didn't actively encourage it. She really didn't need it. Fast forward to today, she said she got a phone call from Microsoft over the weekend reporting that she had over 2,000 errors on her computer. That immediately raised my scam alert. The guy on the phone claiming to be a MS tech had her go to a website and run a scan on her computer that detected the errors. All she had to do was punch in some codes and click this button to fix it - likely for installing their ransomware program. Well, after trying several times, the guy gave up and hung up on her. Only then was she suspicious.
Had this not been Windows RT, she would've been screwed. RT has its uses, such as this case with non-savvy computer users. The limited functionality is an additional safeguard for the novice users.
Anyways, story time is over.
When the Surface 3 came out, she wondered about it. I told her it was more powerful in that it runs like a regular computer. It was a nice upgrade, but I didn't actively encourage it. She really didn't need it. Fast forward to today, she said she got a phone call from Microsoft over the weekend reporting that she had over 2,000 errors on her computer. That immediately raised my scam alert. The guy on the phone claiming to be a MS tech had her go to a website and run a scan on her computer that detected the errors. All she had to do was punch in some codes and click this button to fix it - likely for installing their ransomware program. Well, after trying several times, the guy gave up and hung up on her. Only then was she suspicious.
Had this not been Windows RT, she would've been screwed. RT has its uses, such as this case with non-savvy computer users. The limited functionality is an additional safeguard for the novice users.
Anyways, story time is over.