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Windows Central Question
Lost photos and videos
You can see the photo or video after you take it, sometimes hours after, then all of a sudden they are gone and it is replaced by a black or grey box and you can not see either photo or video, you can see the "photo icon" with the photo or video file info under it on the computer but once you try to open it it says "Windows Photo Viewer can't open this picture because either Photo Viewer doesn't support this file format, or you don't have the latest updates to Photo Viewer" its not possible either of these because you can see photos from the same day just taken hours (sometimes minutes) before. On the phone it just shows black boxes where the photo or video should be but isn't showing up.
How can I recover these lost photos and videos?
You can see the photo or video after you take it, sometimes hours after, then all of a sudden they are gone and it is replaced by a black or grey box and you can not see either photo or video, you can see the "photo icon" with the photo or video file info under it on the computer but once you try to open it it says "Windows Photo Viewer can't open this picture because either Photo Viewer doesn't support this file format, or you don't have the latest updates to Photo Viewer" its not possible either of these because you can see photos from the same day just taken hours (sometimes minutes) before. On the phone it just shows black boxes where the photo or video should be but isn't showing up.
How can I recover these lost photos and videos?