Lumia 1520 Display issue, how can I fix it?

[Kavindu Thrimanne]

Lumia 1520 Display issue

So I've been using my 1520 for about a year now. 2 weeks ago this weird shadow appeared on the bottom quarter of my screen. I assumed it was an OS issue since I was running Windows 10 mobile build 10166. So I waited patiently to upgrade the phone to the next build because it was due time for a new build.

I updated the phone to build 10516 but the problem still persists. I'm reluctant to do a hard reset but I will do it if necessary when the next build is released.

Have you anything like this? is it a software issue or hardware defect? I'd hate to hear that it's a hardware issue. Is there a work around for this and what causes this?

Pictures have been attaches. Please excuse for low quality. Thank you for your help in advance.

 

[WPBlox1989]

Re: Lumia 1520 Display issue

Either that's screen discoloration, a hardware defect or the screen had warped. You need to get the phone repaired ASAP.

 

[cane prevost1]

If the shadow moves with screen rotation then it's software. If it doesn't move with screen rotation it's hardware.

 

[camaroz1985]

Mine did that too. Its not software related. Happened on WP8.1 PFD, downgraded to official 8.1 release, still there, upgraded to WM10TP, still there. It is still sitting in a drawer waiting for me to pull the trigger on putting a new screen on it. I'm using an 830 in the meantime.