Lumia 535 message loading problem.

[pros simangan]

Everytime I open my messaging app,it keeps loading then it goes back to the start screen. I can't open my messages because of this, I already tried to do a soft reset. But still the problem persist.

 

[gpobernardo]

Everytime I open my messaging app,it keeps loading then it goes back to the start screen. I can't open my messages because of this, I already tried to do a soft reset. But still the problem persist.

Have your tried swapping the SIM cards in the two slots?