Lumia 640 xl 'slow usb charging' message

leandrodp2016

Member
Feb 12, 2016
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Hi everyone, I've had this phone since last january. All of a sudden, I began getting that legend when plugging the phone to its official charger (the one included in the box). It even suggests that I 'use and official charger'. How odd is that?, I'm running W10, production build, non insider, fresh start. Is there anything I can do about it?. Thank you in advance, good night!.
 
same happening on my lumia 730 as well. upcoming cumulative update on 8th November should fix this. I tried hard reset and soft reset too but nothing helped.
 
Whenever I get the message which is not often, a restart of the phone has resolved the issue for me
 
Loose cable/port is the problem. Not a software issue.
I've been through the same. Bought a new cable. Problem solved.
 
Quality of the cable plays a roll in this as well. When I had forgotten to pack my original charger on a visit, I tried to use the cable that came with my China made Bluetooth Headphones. This message would pop up, until U restarted the phone and went back to the original charger from Microsoft.

I now have a good quality travel cable that charges my 640 XL, headphones and is awesome for file transfer. I got it at the Microsoft store.
 
i'm having the same issues
sometimes a restart fixes it, sometimes not.

i'll pick up a higher end cable and hopefully, it won't happen again,

it's annoying and fustrating
 
I had solved it by doing rollback to w8.1, then hard reset on w8.1.. And didn't hard reset after upgrading to w10 mobile.

Reason behind it was:
- w10(upgraded from 8.1/8.2).
- voltage fluctuation in charger socket..
 
Same thing that happened to my L640XL after upgrading it to Windows 10 Mobile before it damaged my charging port cos I kept on looking for a charger that won't cos the device to charge slow.
 
Same thing that happened to my L640XL after upgrading it to Windows 10 Mobile before it damaged my charging port cos I kept on looking for a charger that won't cos the device to charge slow.
You need to adjust your shaky charger pin to one place to get rid from this error.