Lumia 710 dead

[WPCentral Question]

My Lumia 710 doesn't charge, from time to time just buzzes, tried all the troubleshooting I found in the forums and nothing. Any ideas? Is is dead? Can I retrieve photos, docs, etc?

 

[Laura Knotek]

Have you done the steps suggested here? Nokia Lumia 710 - Troubleshooter - Nokia - USA