- Oct 14, 2014
- 4
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Hi all
i am the first person who bought lumia 730 in my city. Phone looks awesome. performance is so good.
I have one problem which is frustrating me like any thing.
Problem:
When phone restores from low network coverage or data connectivity changes from 2G to 3G. Phone is getting hang like anything.
In detail:
when network connectivity restores from low coverage or some times either one sim lost its network coverage. network coverage is showing as full but when i dial a number there is no sound and it displays as dialing, i have waited for 5 min and more but still displays as dialing. when i tried to end the call the same thing happening and it displays as ending. the phone hangs there and is dead hang
to dial a number i need to restart the phone. after restarting the phone it works fine. i am doing 4 to 5 time per day.
For troubleshooting i have done below steps.
1.swapped the Sims between 1 and 2.
2. Tried using the phone in one sim.
3. Purchased new micro sim.
4. disabled the sim swapping settings.
5. kept the data connectivity from 3G to 2 G.
5. Reset the phone.
when i have contacted authorized nokia care, they have no solution for this. when i asked to re-install the windows or denim update. they have no data. they have asked for a video for this problem and i have captured it and need to submit to nokia.
windows phone lovers - if you have any other solution. please update or if you have same problem join with me.
thank you.
i am the first person who bought lumia 730 in my city. Phone looks awesome. performance is so good.
I have one problem which is frustrating me like any thing.
Problem:
When phone restores from low network coverage or data connectivity changes from 2G to 3G. Phone is getting hang like anything.
In detail:
when network connectivity restores from low coverage or some times either one sim lost its network coverage. network coverage is showing as full but when i dial a number there is no sound and it displays as dialing, i have waited for 5 min and more but still displays as dialing. when i tried to end the call the same thing happening and it displays as ending. the phone hangs there and is dead hang
to dial a number i need to restart the phone. after restarting the phone it works fine. i am doing 4 to 5 time per day.
For troubleshooting i have done below steps.
1.swapped the Sims between 1 and 2.
2. Tried using the phone in one sim.
3. Purchased new micro sim.
4. disabled the sim swapping settings.
5. kept the data connectivity from 3G to 2 G.
5. Reset the phone.
when i have contacted authorized nokia care, they have no solution for this. when i asked to re-install the windows or denim update. they have no data. they have asked for a video for this problem and i have captured it and need to submit to nokia.
windows phone lovers - if you have any other solution. please update or if you have same problem join with me.
thank you.
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