Lumia 822 phone update error "The update couldn't be downloaded. (8e5e03fa)"

senai

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Nov 19, 2012
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Hey guys, for some reason the phone update on my Lumia 822 doesnt work. It starts the download, then after a certain percentage of downloading, it gives the error "The update couldn't be downloaded. (8e5e03fa)". The percentage varies each time, it has even gone up to 86%. I am on the developer preview. Has anyone else encountered this issue? And has anyone been able to solve it without doing a hard reset?
 

ZombieZoom

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The update isn't that big to be downloaded over WiFi. Try your 3G/4G this time. If it's still not working, make sure you back up everything and reset your phone.
 

senai

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The update isn't that big to be downloaded over WiFi. Try your 3G/4G this time. If it's still not working, make sure you back up everything and reset your phone.

How big is the update?
And that's another problem I have my phone doesnt finish the backup, it says last updated 3 months ago.
 

ZombieZoom

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How big is the update?
And that's another problem I have my phone doesnt finish the backup, it says last updated 3 months ago.

You're having a problem with your WiFi connection or you are using VPN. either way it's a problem with the internet connection, so find another source for WiFi or use your 3G.
 

senai

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You're having a problem with your WiFi connection or you are using VPN. either way it's a problem with the internet connection, so find another source for WiFi or use your 3G.
It's the same Wi-Fi I have always used (8Mbps) and I am not using any VPN.
I tried using 3g, it was even worse, ddidn't get past 4%.
Anything else I could try?
 

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