Lumia 920 need help ASAP with email issue

[c d]

Hello,

I am pretty proficient with Windows Phones. Have had a Focus, and Lumia 900. Now have the 920. Love it, except will NOT sync with my work email, which is Outlook/Exchange. Didn't have a problem with the Lumia 900 doing it. And the 920 will sync seamlessly with my Hotmail and Aol accounts. Every time I try and set up my work email, this comes up...
Error code 80072F30 we're having problems downloading messages(not frequently)
Or this one EVERY TIME...
We are having a problem connecting to...(our company server name)
Error code :86000107


I've tried on this phone. Ive done a hard reset. I've tried on the 8x in store. Same result. Is there a bug or something I need to do? If not, I need return the phone, which I love.
Thanks
Craig

 

[fiftiesdean]

do your contacts and calendar sync? which version of exchange?

 

[Craig Davis1]

Everything but email syncs. When i unchecfk email, no issues. When email is checked, error 86000107. Every time. And i think outlook 2007

 

[fiftiesdean]

Outlook 2007 is an e-mail client. Please ask your IT Department which version of Exchange. An alternative is to go to Outlook Web Access and you should see a copywrite at the bottom of the page....

 

[Bibbleq]

Also check you can browse the OWA url in IE to make sure you dont get a certificate trust warning. If you do the phone won't sync unless you add your corporate certificate to the device.

 

[rockstarzzz]

Also, if you went to the store and HTC 8X did the same thing, it isn't just Lumia 920 thing. It probably is a clash between the OS policies and your company's certificates.

 

[fancyabrew]

certificate issues are a comon cause of sync issues. I've had no problem with my 920 syncing with our exchange 2010 box

 

[c d]

Certificate issues

Does anyone know how to fix a certificate issue I may be having? Also, I just asked It and the version of Exchange we are using is 2003.
THanks

 

[c d]

Here is what comes up when I try Outlook Web Access...
exchweb/img/tf_TwoLine.xsltable-layout:fixed;width:100%;Two-Line ViewBKBMBfalseNonepercentItem Typestringhttp://schemas.microsoft.com/exchange/outlookmessageclass1101width:20px;cursor:hand;text-align: center;Fromstringhttp://schemas.microsoft.com/mapi/sent_representing_name1001width:26%;cursor:hand;text-align: ;padding-right:3px;padding-left:3px;Receiveddateurn:schemas:httpmail:datereceived1001width:29%;cursor:hand;text-align: ;padding-right:3px;padding-left:3px;ddd M/d/yyyyh:mm ttFlagStatusi4http://schemas.microsoft.com/mapi/proptag/x109000031101width:20px;cursor:hand;text-align: center;Subjectstringhttp://schemas.microsoft.com/mapi/subject1001width:44%;cursor:hand;text-align: ;padding-right:3px;padding-left:3px;Importancei4http://schemas.microsoft.com/exchange/x-priority-long1101width:13px;cursor:hand;text-align: center;Attachmentbooleanurn:schemas:httpmail:hasattachment1101width:15px;cursor:hand;text-align: center;"http://schemas.microsoft.com/mapi/proptag/0x67aa000b"; = false AND "DAV:isfolder" = falseurn:schemas:httpmail:datereceivedDESCdatebackground-color:buttonface

Inbox ‎(Two-Line View)


Shows all boxes on the left(inbox, etc..), but no emails. Only the gibberish above. And there was no certificate warning or anyhthing like that.