Originally Posted by Tony Cooper
Charger worked for four days then stopped working. Got replacement one hour ago, brought it home, and still doesn't charge phone. Concluded it was phone, and did soft reset (hold volume down + power button down for ten seconds). Still doesn't work. Was going to do hard reset, but don't wanna because I'm thinking that won't solve problem. Are there any other things I can try (testing, etc) before replacing phone? TIA for help here.
UPDATE: Went back to store and they agreed it was a PHONE problem. Within warranty, so AT&T is sending new phone. Should have next week
Hey, btw, AT&T came out with PHONE UPDATE TODAY. Haven't tried wireless charger yet, but it supposedly fixed a number of problems, including the bluetooth issue.
UPDATE: 12/20/12 7:48 EST
Did not fix wireless charger issue. My replacement phone should be here in a day or so.
FINAL UPDATE: 12/24/12 3:15 pm EST
Received replacement phone a couple of days ago. Reloaded apps from Skydrive backup. Rearranged tiles, etc. and settings for apps.
IMPORTANT STEP: Installed the major update to the operating system just released.
Placed phone on wireless charger, and lo and behold . . . .THE CHARGER WORKS!
So it's only been a couple of days, so will report back if the problem occurs again.
Note: The major update was installed before placing the phone on the wireless charger.
Did that make a difference and will it continue to make a difference? Who knows . . . .anyway, hopefully my final update.
Thanks.
:grin:
FINAL FINAL UPDATE: (really!

1/20/13 12:40 PM EST
Since replacing phone, the wireless charger has worked flawlessly. Absolutely, no problems.