I got my wireless charger yesterday and was dubious last night that it wasn't charging the phone, as the light comes on but the phone doesn't change state or ping at me.
Low and behold it hadn't charged at-all this morning.
After reading some threads I tried switching the phone off and placing it on the plate, and the phone reacted by switched back on, although it didn't make a difference to it not charging.
I'm putting my bets on a software issue, as I have a feeling there is software control (Or a chip between the coil and phone, and in 2012 you'd expect that to be control-able by software) to switch the wireless charging on and off? since the phone reacted to the plate I would assume the software is just not switching charging on although the hardware is talking fine.
Waiting for this software update before I make an decisions about hardware issues.
I have the same issue. the led never goes off but the phone is charged...
before i replaced my phone the led was working fine and it turned off after the phone was charged... i guess it has to do with a phone?
Just noticed if i turn the phone off and push down on the phone ever so slightly, The phone switches on and (i believe) begins to charge.
I removed the rubber ring what the phone sits on but this has had no effect.
Sorry just caught this in your reply. What rubber ring are you talking about? If you have the regular plate charger the only rubber piece on mine is the one on the bottom of the charger to rest against your furniture etc. Do you have your's upside down?
Originally Posted by Tony Cooper
Charger worked for four days then stopped working. Got replacement one hour ago, brought it home, and still doesn't charge phone. Concluded it was phone, and did soft reset (hold volume down + power button down for ten seconds). Still doesn't work. Was going to do hard reset, but don't wanna because I'm thinking that won't solve problem. Are there any other things I can try (testing, etc) before replacing phone? TIA for help here.
UPDATE: Went back to store and they agreed it was a PHONE problem. Within warranty, so AT&T is sending new phone. Should have next week
Hey, btw, AT&T came out with PHONE UPDATE TODAY. Haven't tried wireless charger yet, but it supposedly fixed a number of problems, including the bluetooth issue.
UPDATE: 12/20/12 7:48 EST
Did not fix wireless charger issue. My replacement phone should be here in a day or so.