Lumia 950 Rebooting...

[blackburberry]

My wife's 950 randomly reboots every week or so. Usually after taking many photographs. It has never been dropped or otherwise shocked.

Any suggestions?

A couple of very good suggestions above.^

 

[Blake Seaman]

My 950 for about a week has not only crashed, but will often have this greenish screen freeze and or a shuddering sound from the speaker only ending in a hard shutoff or battery removal. Anyone else have that extreme too?

 

[jtzako]

My 950 (AT&T version) reboots quite often and that hasnt changed no matter which preview version was installed. I'm hoping the upcoming firmware update will help.

In my case, it has only rebooted (as far as I can tell) when the phone is bumped. This happens most frequently when I set the phone down. It sometimes happens if I jostle the phone a bit when picking it up. It has also done it when it is in my pocket and bumped something (like the car door when getting in/out of the car for example).

I've actually managed to go a couple days before without it rebooting if I make a conscious effort to be very gentle with it. This also happens whether or not I have wifi enabled so I dont think it is the wifi related reboot.

 

[Marty89]

My 950 reboots every 3-5 days. I thought Redstone would fix this but not. Some say it could be battery or motherboard.

 

[stocktiki]

Wondering if the battery is loose?

 

[dicks-webos]

Started to have this issue with 15254.248. Bought a new battery, no change. Upgraded to 15254.249 and also no change. Phone reboots several times per day - very annoying.