Lumia Denim on Lumia Icon

[jazz70]

VZW Support just told me that Denim for the Icon has been delayed due to problems found in testing. Here is an excerpt from my chat transcript.

thanks for the post but imho I wouldn't put allot of stock in any info from VZ support/chat reps

in my dealings with VZ support you can count on them to know nothing and to be told nothing, they probably have some script they are reading off of that has canned answers to any customer Icon inquiries

 

[David Feifer]

" There were issues identified during testing, resulting in postponing the release. Due to those issues, there isn't a release date that can be given until testing is finished." Sounds almost exactly what we heard about 2 months ago. Personally just hoping that he was reading an old statement.

 

[grafixguy#AC]

ZERO weight should be put into this.

VZW reps have no more info than we do and will tell you anything just to get rid of you.

 

[arbyjr]

I understand the point and myself don't really like to listen to or believe what they (referring to the sales reps) have to say. But in this case haven't they been pretty much right on every account? I haven't been keeping score, but it seems like every instance has turned out to be true...
This is starting to get old, and I myself think it may be time to let the Icon go. The software seems to run fine, but if VZW keeps finding something that they don't like then they will keep pulling the plug, or keep holding off.

 

[ericgrover]

I understand that reaction, but honestly, this guy seemed to be genuinely interested in finding out as much as he could for me. And lets face it, we aren't going to be getting Denim in Jan 2015, so it probably is true.

 

[SpaceyO]

Will: Okay, so I did locate something - there's a canned statement, but honestly, I'm not going to give you that, because (correct me if I'm wrong) you don't strike me as the kind of person who wants a copy/paste answer, so here's what I can say:
Will: There were issues identified during testing, resulting in postponing the release. Due to those issues, there isn't a release date that can be given until testing is finished. The idea here is that we want to make sure a working software is released, not anything that's going to cause problems for you.

He says he's not going to give you the canned answer because you're too smart for that, and then gives you the canned answer anyways.

I wouldn't put any stock in this...

 

[ericgrover]

Yeah, I get that. But the reality is, we are not going to see Denim in Jan 2015. And since Cyan for Icon died on the vine for the same reason, I think it's likely true, even if it is canned. And if Denim is being held up because it failed compatibility testing with Verizon bloat-ware, then we may never see it for the Icon, because Verizon has zero motivation to update its Windows Phone apps just to support Lumia owners (since they no longer sell any Lummia phones).

 

[jazz70]

Yeah, I get that. But the reality is, we are not going to see Denim in Jan 2015. And since Cyan for Icon died on the vine for the same reason, I think it's likely true, even if it is canned. And if Denim is being held up because it failed compatibility testing with Verizon bloat-ware, then we may never see it for the Icon, because Verizon has zero motivation to update its Windows Phone apps just to support Lumia owners (since they no longer sell any Lummia phones).

we have no idea why Cyan was never released, we never got any official reason why and we never will

the compatibility with VZ bloatware reason is wearing pretty thin as the months and months go by imho and I agree it seems more likely as we come up on the full calendar year anniversary since the Icon was released to be a complete lack of motivation on Verizon's part to support the Lumia phone line or WP in any way

 

[DTPhoto]

It seems like "robbing Peter to pay Paul"...we're too late to release Cyan because Denim is coming. Oh, now that Win10 is coming, let's skip Denim and wait for testing on Win10! Oh, the user base is too low to support further development and testing, so you'll have to upgrade to the next phone...which happens not to be Windows based (or higher profit margin)!

 

[mtalinm]

i always though early2015 meant by June 29

 

[grafixguy#AC]

That's the problem. It's open to interpretation.

Could mean December 30

 

[loki993]

Just to be sure we havent even gotten Cyan yet right? Let alone have any idea of when were getting denim?

 

[Harrie-S]

Just to be sure we havent even gotten Cyan yet right? Let alone have any idea of when were getting denim?

You get them together in one update.

 

[loki993]

Wasn't supposed to be that way..thats only because they've dragged their butts for so long on the Cyan update. But yeah I pop in from time to time to see whats going on with the update...just making sure I didnt miss anything.

 

[jazz70]

Wasn't supposed to be that way..thats only because they've dragged their butts for so long on the Cyan update. But yeah I pop in from time to time to see whats going on with the update...just making sure I didnt miss anything.

pop back in at 6 months, we will probably still be the only flagship windows phone in the entire world still on 8.0/black :unhappy:

 

[anon(7901790)]

You get them together in one update.

It's just one. Denim; which improves upon Cyan.

 

[loki993]

Yeah hopefully by then Ill be running the 10 DP..though still with a slightly gimped phone because of outdated firmware.....

 

[Kasey Pierce]

What really gets to me is as someone on the DP, i really don't mind the wait for Denim. But then i think about those who are still on 8.0 black, and my heart is just crushed...

 

[anon(7901790)]

What really gets to me is as someone on the DP, i really don't mind the wait for Denim. But then i think about those who are still on 8.0 black, and my heart is just crushed...

Mine's not.

 

[chasvs]

Does the fact that VZW doesn't even offer the Lumia Icon any longer mean they'll stop supporting it with OS updates? Will using the developers preview be the only way to get Win10?
I'm giving MSFT one last chance. They have until the iPhone 6s comes out to wow me again or I'm gone for good!
I would suggest that if they don't do something BIG by then, THEY'LL be gone as well!