"We weren't able to send this message so we've put it in your Drafts folder. Before you try sending it again, you can check to see if the address is correct and that no attachments are too large."
We're getting the above error on a number of Windows Phone we run at our company (Windows Phone Outlook email connecting directly via IP to Exchange 2003). They are various HTCs (7/Radar) and LG-E900's. We have used these devices for months with no problems - the issue has only occured since installing the Mango update. The error never occurs on non-mango updated devices or other non Windows Phone devices used with our Exchange. Emails are received and calendar/contacts/tasks sync with no issues. This error does not display with all emails sent but a high percentage (new messages or replies and any addresses, with or without attachments) and seems to be getting worse. If the drafts folders is opened the messages can be sent after a number of attempts or some time. The problems occurs regardless of connection (Wifi/3G) and the error message is received in the Outlook inbox immediately (but not in Exchange inbox, only in Windows Phone Outlook client).
Windows Phone versions are anything after mango with the latest being 7.10.7740.16. Removing & re-adding accounts makes no difference. Mailbox size does not matter. Hard reset has no effect. Phones cannot be rolled back to pre-mango.
Anyone seen this? Any ideas?
Thanks
Dave
We're getting the above error on a number of Windows Phone we run at our company (Windows Phone Outlook email connecting directly via IP to Exchange 2003). They are various HTCs (7/Radar) and LG-E900's. We have used these devices for months with no problems - the issue has only occured since installing the Mango update. The error never occurs on non-mango updated devices or other non Windows Phone devices used with our Exchange. Emails are received and calendar/contacts/tasks sync with no issues. This error does not display with all emails sent but a high percentage (new messages or replies and any addresses, with or without attachments) and seems to be getting worse. If the drafts folders is opened the messages can be sent after a number of attempts or some time. The problems occurs regardless of connection (Wifi/3G) and the error message is received in the Outlook inbox immediately (but not in Exchange inbox, only in Windows Phone Outlook client).
Windows Phone versions are anything after mango with the latest being 7.10.7740.16. Removing & re-adding accounts makes no difference. Mailbox size does not matter. Hard reset has no effect. Phones cannot be rolled back to pre-mango.
Anyone seen this? Any ideas?
Thanks
Dave