Microsoft account. How to update to Hotmail account rather than Gmail 80860006 error

[Bazza1603]

Hi,

On my sons account its currently set to his gmail address. However the phones stopped updating apps and it looks like it now needs to be outlook or Hotmail address for the lead account.

Any way to do this without a factory reset....

Was fine until a Windows 8.1 update...
Thanks

Barry

 

[ven07]

Sorry mate.. Factory reset or hard reset are the only ways to go in this secenario

 

[Bazza1603]

Thanks for confirming...

Use Microsoft for all my phones, but starting to fall out of love with them for stupid things like this

 

[ven07]

Thanks for confirming...

Use Microsoft for all my phones, but starting to fall out of love with them for stupid things like this

Agreed; it was idd a move that made a lot of users go berserk, but I can see why it would be necessary from a "security" standpoint

 

[realwarder]

Hi,

On my sons account its currently set to his gmail address. However the phones stopped updating apps and it looks like it now needs to be outlook or Hotmail address for the lead account.

Any way to do this without a factory reset....

Was fine until a Windows 8.1 update...
Thanks

Barry

A Gmail address works fine.

 

[realwarder]

What error does it show when the apps do not update...?

 

[ven07]

Realwarder has a point tho.. I recently had an issue with the store as well, but a simple soft reset resolved it right away

 

[Bazza1603]

It wouldnot update Apps and stuck this error code up - 80860006

Have reset phone and its working again.

Another question - Why cant I find any antivirus in the store?

 

[ven07]

Because the WP platform does not require antivirus programs See the link beneath for proof heheh

Edit: http://forums.windowscentral.com/wi...ftware-windows-phone-8-nokia-lumia-625-a.html

 

[realwarder]

Check your time and date are correct. Also, if the phone is set to automatically update the time (Settings/Date+Time), try and turn that off and reboot the phone. If that makes no difference, turn it back on.

Another suggestion is to log into your Microsoft Account again in the settings.