Microsoft band and Microsoft health app on iOS

[Robin Bailon]

I just bought the Microsoft band this past Sunday and I've been using it non-stop through my iPhone 6 plus; however I'm experiencing something weird with my band and the app through iOS. My step count is off in comparison to my step count calculated on the app. Is this a band problem? Or an app problem? I'm wondering if will have to return my band for a new one. Please help me with whatever you can. Thanks.

 

[worldspy99]

Here is another thread on the forums that discusses the issue you have in detail.
Hope it is helpful.
http://forums.windowscentral.com/microsoft-band/355642-ms-band-dashboard-step-count-mismatch.html