Microsoft Complete (service plan) for Surface 3

[ValentinG]

After digging up and reached out to Microsoft, I finally found the price for Microsoft Complete (1y service plan) for Surface 3: $99.
It's $50 cheaper than the plan for Surface 3 Pro, would you purchase it?

 

[Dos101]

It's actually 2 years, not 1 year, and I purchased it when I bought my Surface 3. I had a couple support calls with Microsoft when I had my Surface 2, so for my Surface 3 it was a no brainer. If you're planning on being mobile with your Surface the accidental damage protection alone is worth it.

 

[mtalinm]

yes yes yes yes yes

MS Complete has saved my neck so many times...

 

[ValentinG]

OK, I think you convinced me

 

[thatdennis]

After digging up and reached out to Microsoft, I finally found the price for Microsoft Complete (1y service plan) for Surface 3: $99.
It's $50 cheaper than the plan for Surface 3 Pro, would you purchase it?

When buying anything from Microsoft above $100, ALWAYS buy Microsoft Complete. Sure you pay 10% more, but that 10% is like a safety net for 1-2 years. It's also not problematic as you just state the problem and most of the time Microsoft will change your stuff to a new one without any hassle.

It's better to be safe than sorry. Imagine buying your Surface 3, and in the 1st year the touch screen stopped responding. Now you need to pay $200 extra to get it fixed, while you could've payed $100 to get it replaced instantly. Happened to me and my Surface 2

 

[LibbyLA]

I normally don't buy extended warranties on things, but I did on my SP3 (haven't had to use it, thank goodness) and also on the S3. I'll be hauling the S3 around and you never know when something bad will happen. The accidental damage protection is just peace of mind for me.

 

[lookingforward]

I live at least 3 hours away from a Microsoft Store. I bought my Surface 3 from Costco. Is it true that I need to bring my S3 to a Microsoft Store to buy the Complete plan and then take it there again if I need my S3 replaced?

 

[theefman]

I live at least 3 hours away from a Microsoft Store. I bought my Surface 3 from Costco. Is it true that I need to bring my S3 to a Microsoft Store to buy the Complete plan and then take it there again if I need my S3 replaced?

Shouldn't think so on both counts. You can buy the warranty from the online Microsoft Store then register it on the Surface site. Then for repairs the same site is where you arrange any service or replacement..

 

[wookiee2cu]

I live at least 3 hours away from a Microsoft Store. I bought my Surface 3 from Costco. Is it true that I need to bring my S3 to a Microsoft Store to buy the Complete plan and then take it there again if I need my S3 replaced?

I ordered my Pro 3 from Microsoft and it was shipped to me, I purchased Complete online without any issues. I think the only catch is you have to purchase it within so many days of purchasing the Surface.

 

[ValentinG]

Correct, anybody can purchase Microsoft Complete from the Microsoft site.
Then if you have an issue, you can either bring it back to a store, and ask for a replacement to be shipped to you and then you will ship back yours in the same package (and shipping is prepaid).

 

[Wildo6882]

My local Sam's Club has a solid deal (4GB, Type Cover, pen) for $699. Would I be able to get the service plan from Microsoft if I got it from Sam's?

 

[illegaloperation]

My local Sam's Club has a solid deal (4GB, Type Cover, pen) for $699. Would I be able to get the service plan from Microsoft if I got it from Sam's?

Yes, as long as you get the service plan in 30 days of your purchase.

 

[Wildo6882]

Yes, as long as you get the service plan in 30 days of your purchase.

Great! Thanks!

 

[mcm180]

Yeah...even after a price and feature comparison to an independent insurer, the Microsoft plan won... hands down.