Microsoft support chat - asking for sensitive data

[Zerveone]

Hey,
I tried microsoft support chat for microsoft band today, and microsoft employee started asking about all the sensitive data (email address, phone number, my age). I was chatting about warranty of microsoft band and he stated he needs that info to send it over to care team.
This is the exact address i used to contact microsoft support:
https://www.microsoft.com/microsoft-band/en-gb/support/contact-us?productId=109673362&issueId=109673440&subIssueId=109673444#

Is that legit? Are microsoft help empolyess allowed to ask this kind of information? I can't find any information about it.

 

[ads13]

Hey,
I tried microsoft support chat for microsoft band today, and microsoft employee started asking about all the sensitive data (email address, phone number, my age). I was chatting about warranty of microsoft band and he stated he needs that info to send it over to care team.
This is the exact address i used to contact microsoft support:
https://forums.windowscentral.com/e...73440%26subIssueId%3D109673444&token=S2UW7m05

Is that legit? Are microsoft help empolyess allowed to ask this kind of information? I can't find any information about it.

Better way is to talk with other ms agent.. I tried the same.

Check this link - https://partner.support.services.mi...smcsignin=true&forceorigin=esmc&wa=wsignin1.0

 

[Chintan Gohel]

Hey,
I tried microsoft support chat for microsoft band today, and microsoft employee started asking about all the sensitive data (email address, phone number, my age). I was chatting about warranty of microsoft band and he stated he needs that info to send it over to care team.
This is the exact address i used to contact microsoft support:
https://forums.windowscentral.com/e...73440%26subIssueId%3D109673444&token=7wbl76BL

Is that legit? Are microsoft help empolyess allowed to ask this kind of information? I can't find any information about it.

they will ask phone number and email, not age