I talked with Verizon and my person there will be contacting both HTC and MS about the issue, we'll reconnect in a couple of days. What we came up with is that this is a bad batch of the main program from MS, and the reason for that is there was a person in the office with the Nokia version, and on their network, and it did NOT have the problem, so we're thinking its a batch of phones with the glitched OS, not all of them. Also did find more glitches like no matter if its ticked on or off, the key presses are on regardless. Did talk to HTC and they also agreed its the OS being that its so specific to Verizon, whether its MS, Verizon or both, that's is what those two need to determine. Also the person at HTC did try to get an ETA on the first update from MS, but no date is being given as of yet. One suggestion from Verizon was to go through replacing the phone at the local store, calling ahead first, and of course immediately trying our problem on the replacement phone to see if it got fixed or not. I don't believe they have a way as of yet to determine any specific flash both phones got at this point.... Oh and I did try the ignore setting, it does not create the triple beep, but it doesn't fix it either, still beeps if you just let it go.