Yeah, I drive to Wenatchee at LOT during the winter, for skiing, and often I'm working away while my wife's driving. This was never a problem with AT&T, but recently on our trip over, as soon as I got halfway up I-90 to Snoq. Pass, my signal got intermittent, at-best. This is what, maybe 25-30mi from TMo headquarters?
Anyway, that continued, with some intermittent *complete* loss of service along 90 until we turned in 97, when service disappeared completely. I switched to roaming, which got me a 2-3g-ish signal for a chunk of 97 (AT&T roaming). Then we started back the next day, and oops, I'd used my 200MB, I couldn't even call TMo until I was back just about onto I-90 (had to literally be about 1/2mi away, maybe even 1/4).
I asked about resetting this somehow, but no-way, no-how, I was just "stuck" until the next billing period, REALLY?
Then, on Saturday we were in Wenatchee and I was thinking about pedaling back over Blewett (bring my bike along), to get some solid climbing miles. It was warm, and my wife was desperately trying to find weather on her phone, and it took her 12-15 tries. I called TMo, and they said the network was saturated, and we should drop back to 4G, and oops, well, if our phone didn't support it because of their provisioning, well they could sell us a phone that did, that was their solution, again, REALLY? On LTE, I tested it, and we were getting about 0.08-0.12/0.03-0.12, over several tests, coverging maybe 15-20 minutes (my wife was a bit ticked, since we'd never had a problem like this before switching, and Wenatchee isn't exactly tiny, it had a TMo store, literally about 1mi from where I was testing).
I get that mistakes are made, but I intentionally walked the route with the person about the plan, before we switched, and she swore up and down that her "latest" coverage map showed we'd be 95% set, with only a couple of brief drops into roaming, maybe for 5mi or so. I was ultra-specific as we added little towns to the route, and she checked her "updated" map, that I couldn't see. It really chaffed me when, in reality, I had coverage on *maybe* 50% of the route, and that's being generous.
The other part that was particularly irritating was the 1/4-1/2mi to I-90 thing, I got back in the car along 90 to ride home, and sure enough, we should've had coverage, and that was without the "special" map.
I agree, the TMo deal for Canada is a huge win, plus the streaming for the family, but I can't get excited about having to have a second plan, just for most of our winter weekends. Now ATT has the "okay" Canada deal, it will have to suffice for the time being.
How did you do the Verizon thing? I'd do a second plan, if I could buy something where the plan didn't expire for say a year, the month-month thing is just a bad deal for us. Some months, we'd use most of the data, and others, not-so-much, it'd be a big throw-away. It's hard to pay for a *second* plan, to supplement ours, at a monthly cost. If I could buy a big block of data, and use it over some months, I'd be fine with that kind of supplementation.
I really feel like TMo ought ot figure out how to make the roaming "just work" though, if they really expect to keep customers that are operating in/out of metro areas...
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