my lumia suddenly switched off and never switch on again

[mehrdad kazemiranjbar]

hi everybody!
yesterday my lumia 525 suddenly switched off!!! i was using whatsapp and when i wanted to quiet; it hanged!!! before this time it automatically resets and be normal again. but this time i saw that it can't be switch on!!!! even i can't do hard reset!!! i did any thing that i could but my phone not even vibrate.
please help me to how can i live my lumia.:unhappysweat::unhappysweat:
god bless u all.

 

[FAHMI BASSEM]

Try soft reset, volume down and power buttons for 10 seconds.
This will not erase anything

 

[Harrie-S]

Put it to a charger for a few hours.

 

[mehrdad kazemiranjbar]

Try soft reset, volume down and power buttons for 10 seconds.
This will not erase anything

i tried it. it doesn't work!!

 

[mehrdad kazemiranjbar]

Put it to a charger for a few hours.

i'm gonna do it. hope it works.

 

[mathsisbest]

i'm gonna do it. hope it works.

Did it work

 

[mehrdad kazemiranjbar]

Did it work

it is just 30 min that i put it in charger. till now; doesn't work.

 

[mathsisbest]

it is just 30 min that i put it in charger. till now; doesn't work.

30 mins is long enough...

If the battery is removal try remove that. Or it could be related to theChive app...

 

[mehrdad kazemiranjbar]

30 mins is long enough...

If the battery is removal try remove that. Or it could be related to theChive app...

Yes it is removal. I did and plug in again and it doesn't work.
What is thechive app?

 

[mathsisbest]

Yes it is removal. I did and plug in again and it doesn't work.
What is thechive app?

That app along with 5 minute work out are said to cause some problems with the lock screen and various other stuff. If you downloaded those apps, then that could be the cause. Other than that idk

 

[mehrdad kazemiranjbar]

That app along with 5 minute work out are said to cause some problems with the lock screen and various other stuff. If you downloaded those apps, then that could be the cause. Other than that idk

i was just using whatsapp and then it happens.
I can't understand what is the real reason? It seems the charger gate doesn't work.

 

[FAHMI BASSEM]

Try removing the SD card

 

[mehrdad kazemiranjbar]

Try removing the SD card

I tried it. Still doesn't work

 

[Scienceguy Labs]

Download the Software Recovery Tool from Microsoft, make sure it's up to date, follow the instructions it gives, and leave your phone hooked up to your PC for a while. It just might come back to life.

 

[mehrdad kazemiranjbar]

Download the Software Recovery Tool from Microsoft, make sure it's up to date, follow the instructions it gives, and leave your phone hooked up to your PC for a while. It just might come back to life.

Ok i'm gonna do it. Thanks. Hope it will work finally.

 

[Scienceguy Labs]

Ok i'm gonna do it. Thanks. Hope it works finally.

I hope it works for you. I had a L630 just go black on me, and I thought it was trashed. But, after around 30 minutes or so on my PC running the Software Recovery Tool, it magically came on, and was ready to be flashed with a new OS. Good luck.

 

[mehrdad kazemiranjbar]

I hope it works for you. I had a L630 just go black on me, and I thought it was trashed. But, after around 30 minutes or so on my PC running the Software Recovery Tool, it magically came on, and was ready to be flashed with a new OS. Good luck.

i downloaded lumia software recovery tool 5.0.0 and when i plug in my phone to my computer, the first step for recovery, ask me to soft reset my phone and after vibration, click "ok" to continue recovery. but as i told before, my lumia doesn't take soft reset and doesn't vibrate!!!

 

[Scienceguy Labs]

Well, that's no good.
Ok. Before hooking your phone up to your PC, remove the back cover. Then, follow the steps like before. When it asks you to soft reset, remove your battery, count to 5, then put the battery back in. Hopefully, that will mimic a soft reset and trick the recovery tool into thinking you performed soft reset. Good luck.

 

[mehrdad kazemiranjbar]

Well, that's no good.
Ok. Before hooking your phone up to your PC, remove the back cover. Then, follow the steps like before. When it asks you to soft reset, remove your battery, count to 5, then put the battery back in. Hopefully, that will mimic a soft reset and trick the recovery tool into thinking you performed soft reset. Good luck.

It doesn't work!! :unhappy: the recovery process didn't continued. It should be soft reset and it can't.

 

[Scienceguy Labs]

When you start the recovery tool, you should see two options. One should say something like, "Click here if your phone is not responding.". Have you seen that option?