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My Nokia lumia 920 has froze and none of the physical buttons work, why can't reset my phone?

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WPCentral Question

My Nokia lumia 920 has froze and none of the physical buttons work.So I can't reset my phone

I just left my phone on the table and when a call came in I couldn't answer it or see who was calling but it was ringing,I know it's the software that's the problem and not the phone itself.Please help me
 

Aleksandar Andreev

New member
Sep 17, 2014
18
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0
Re: My Nokia lumia 920 has froze and none of the physical buttons work.So I can't reset my phone

You can try Nokia software recovery tool
 

topherparker

New member
May 6, 2014
2
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0
Re: My Nokia lumia 920 has froze and none of the physical buttons work.So I can't reset my phone

This happens to me on occasion. Hold the lock and the down volume buttons until the phone vibrates. It may take a minute, but it always works for me.