My phone was dead - would not wake up

[midtownpenguin]

Hi there

Just a question, I am still new to nokia - about 2 weeks now.

Last night my phone had full charge - this morning it would not wake up. I eventually figured out how to do the soft reset and it is back up and running.

Does this happen a lot?

 

[nokiafan99]

No, I have using mine black N920 for over a month now, it has never froze on me yet! Fingers crossed

 

[Sinabu]

If you read through the forums you will see a good number of folks having the lock up issue.

My issue was due to the wireless charger. I've been talking with Nokia and they advised MS should be releasing an update this month to improve stability. For my issue I narrowed it down to the bluetooth being on while wireless charging.

Even if your not wireless charging try turning the bluetooth option off and wait for the update.

 

[midtownpenguin]

Good to know - all i had on though was wifi and my cell network

 

[david90531]

Mine froze once with MetroTube, could be app compatibility issue, could be firmware
Sent from my Nokia Lumia 920 using Board Express