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my windows blu phone screen is locked

gpobernardo

New member
Jan 12, 2013
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its a windows blu phone with 2 sim cards

Please provide us with more details. What happened before it got locked? What does it say on the locked screen?

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RumoredNow

New member
Nov 12, 2012
18,135
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Yes please... we need more information about what you mean by "screen is locked."

If that means the phone is stuck on one screen and has "frozen" that is a different problem from a lock screen that will not unlock and let you use the phone...

As a quick fix try a Soft Reset. Hold down the Power+ Volume Down buttons until your Blu vibrates and reboots (about 10 seconds).