Netflix not working on Win 8.1

[tatotiburon]

Hello, since i updated my desktop and laptop to win 8.1 the netflix app stop working, every time i try to play a movie it gets stuck at 99%

I read reviews form the app store and a lot of people have this issue

 

[Laura Knotek]

That's strange. I just watched Netflix a few minutes ago, and it is working fine for me.

Are you in the UK? It appears that members in the UK are having issues. http://forums.windowscentral.com/windows-apps-games/289546-netflix-app-loading-slow.html

 

[tatotiburon]

no, i'm in Colombia, before 8.1 the app worked fine but now i can't see anything, the ui works normal but when it's loading the video it get to 99% and stay there for a looooong time

 

[JamesPTao]

Hello, since i updated my desktop and laptop to win 8.1 the netflix app stop working, every time i try to play a movie it gets stuck at 99%

I read reviews form the app store and a lot of people have this issue

Is the app updated? Netflix just changed around the look and design of their site. The app may need updated.

 

[tatotiburon]

Yes i think so, there isn't any update in the store

 

[F3rzz]

i just tried playing "Wolf of Wall Street" and it got stuck on 97% for a Little bit then it slowly charged 98... 99... ... 100% and started playing fine. (i switched the App right away tho, because i was only testing to see if mine was failing too)

when it was charging (can't remember if 97 or 99%) it appeared on the screen "the player is being configured, this may take a while" or something like that. That coincided with me hitting configuration on the Windows 8 sidebar so it could be that.

PS: i'm from Chile btw. ?Hola!

 

[tatotiburon]

Yes i got the same message, but it doesn't do anything after hitting 99% desktop and laptop without using the sidebar or touch anything

 

[gedzum]

Strange, the latest update actually improved loading times for me. I used to get a slight delay at 99%, but today it sped through. I still have that loading issue when opening the app though. Content categories and my list take a while to load in when opening, but otherwise it works well.

 

[tatotiburon]

i get this all the time

 

[tatotiburon]

the ui works fine

View attachment 69393

the same problem in my laptop also with windows 8.1 and if you see the reviews in the store a lot of people have this issue

 

[gedzum]

I see. So to clarify, it doesn't load anything at all once it reaches 99% or it just takes a really long time to load? Have you tried reinstalling the app and can you verify if it is the same problem in the browser/Netflix site?

 

[link68759]

Uninstall the app, yes remove from all devices, reboot, wait a few hours, reinstall.

 

[MadSci2]

You may need to go to Netflix.com and deauthorize your computer, or even ask your devices, then reauthorize them one by one. This sometimes fixes connectivity issues related to a corrupted authorization list.
Sent from my RM-877_nam_att_205 using Tapatalk

 

[WRider]

Getting same issue from the browser not using the app?
Sent from my Nokia Lumia using Tapatalk

 

[robertopod1968]

I can't even get the app to download. Says my internet connection is too slow, although I've tried 4 different networks with 10mbs and up speeds.


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[link68759]

I can't even get the app to download. Says my internet connection is too slow, although I've tried 4 different networks with 10mbs and up speeds.





Sent from my Surface Pro 3 using Tapatalk

There's a repair command that starts with dism /online or something, but try sfc /scannow (in admin cmd).