ya, i just contacted nokia about the problem and i emailed the CEO about the problem. honestly i'm so fed up. i literally had the phone less than 2 weeks and i bought it all the way in march. i think i'm just going to keep it and buy the new lumia when ever it comes. it's just sad to see because if i wasn't a die hard MS/nokia fan then i would honestly not advice a single soul to buy nokia anymore.