Newbie - Please take a minute to help :)

[BobR1908]

Hi everyone,

I hope you are well. I am now the happy owner of a Surface Pro 3 - I ran the Windows battery report today out of being curious more than anything after coming across it while reading my tech websites. I had it plugged in to charge for a few hours before first use and notice the following on the report:

State: Active
Source AC

This is what shows for the entire duration of it being plugged into charge with the exception of one instance that reads:

State: Suspended
Source: Blank - AC nor Battery is listed here


I noticed the light on the charger go out for a few second. This was when I lifted the Surface to move it one foot. If I maybe accidentally lifted the charger at all, not out but maybe unseat it could this be where the suspended state is listed because the Surface was not turned on nor plugged in?

I saw other example reports online and see this showing up in theirs too. I am just curious on what exactly "suspended" means and how it would go into that state while plugged in charging and not being used.

I did after charging it download all the new updates, maybe this was a known issue that these days will fix. Or, is this not an issue at all and normal?

Many thanks for helping

Robert "Bob"

 

[anon(7901790)]

Mine does the same thing. I'm not sure why it does it, and since I'm not having any issues, it looks normal.

View attachment Battery report.pdf