No wi-fi: "can't do this right now"

[P a u l]

I 'upgraded' my nokia 820 developer phone to 8.1 today. I no longer have wi-fi. All it does when I try to enable it is show "can't do this right now...Try again in a little while. If the problem continues..". Well it's bricked. I can no longer use the phone.

Note: I do not have a provider, I do not have a sim card. I have been using the 820 and wp 8 for months very productively. And now this. Seems the next step is the trash bin for it, unless someone knows how to fix this.

 

[Zulfigar]

Try a soft reset first (volume down and power button for 10 seconds), see if that works. If not, something might have gotten corrupted and it needs a hard reset (in the about area of settings), sometimes it happens. Good luck!

 

[P a u l]

Thank you. I had to do the hard reset and had to reenter all my setup info. I have wi-fi now but I lost all my data: pictures, email contacts, app data (hiking history), etc. I think this is a serious bug in the upgrade process. Have lost faith in the product going forward.

 

[P a u l]

Since I have the nokia 820 the data on my micro sd card was not lost. So I am almost whole again.

 

[Howard Smith58]

if you have Wi-Fi you can back up your data to one drive....

 

[Tachibana_san]

I have hard reset my phone 5 times and I can't still turn on Wi-Fi. Wi-Fi is my life, I also can't turn on internet sharing and Bluetooth is grayed out. Hope Microsoft will do something.

 

[jwspradlen]

I have hard reset my phone 5 times and I can't still turn on Wi-Fi. Wi-Fi is my life, I also can't turn on internet sharing and Bluetooth is grayed out. Hope Microsoft will do something.

You may want to try device recovery and just reinstall whatever build your on.

 

[Tachibana_san]

I've tried it but my device isn't supported. I'm on WP 8.1 GDR2 and I have a Cherry Mobile Alpha Style.