I decided to flash RM-820 to RM-821 amber update on it through nokia care suite. As soon as the it started update (red screen on the phone with the progress bar the flash failed, and the phone has since been dead.
known issues
1-I have try all methods soft and hard reset nothing worked.
2-phone doesn't vibrate on any key combinations
3- the computer and NCS do not recognise the phone as lumia 920 HOWEVER, the phone shows up as QUALCOMM INPUT DEVICE in Windows 8 as soon i connect the usb cable to the computer .
4- screen is black phone wont charge and wont power on
However, this mode does not let me flash to another firmware. The NCS doesn't recognise the phone at all
help please
known issues
1-I have try all methods soft and hard reset nothing worked.
2-phone doesn't vibrate on any key combinations
3- the computer and NCS do not recognise the phone as lumia 920 HOWEVER, the phone shows up as QUALCOMM INPUT DEVICE in Windows 8 as soon i connect the usb cable to the computer .
4- screen is black phone wont charge and wont power on
However, this mode does not let me flash to another firmware. The NCS doesn't recognise the phone at all
help please