Nokia Lumia 1020 camera

[Julio Alejandro]

The camera of my Lumia doesn't answer anymore, and the apps from the store puts a message: This cellphone doesn't have a camera or frontal camera. Anyone know a solution. I also reboot it and didn't work

 

[gpobernardo]

What OS version are you using?

At any rate, whether you're using W10 preview or WP8.1, you could try re-installing the OS using the Lumia Software Recovery Tool and connecting your phone to your PC.

If that doesn't work, then it could already be a hardware-level failure, something which may need a service center.

 

[xandros9]

have you tried resetting the camera in the photo+camera settings?

 

[Julio Alejandro]

It didn't work xandros9. And its Windows 8.1