Nokia Repairs doesn't do their job

[Jefe32]

Selling a AT&T Locked Lumia 920 is going to be rough as no real value while locked to AT&T. I sure wished they could have fixed my unlocked phone. This is what i wrote to Nokia's esc team: I did not get my phone from AT&T so they will not give a unlock code. A simple google search will show
that even the unlock companies can't get their hands on codes right now. At best you are looking at a month
wait with them still saying they couldn't get the code. I am basically sending you a phone that I can use but doesn't
work as advertised for a phone that I can't use but works as advertised. Wonderful.

 

[cappo660]

I realised I never finished the story... after over a month trying to pay Nokia to fix the phone I gave up and had a third party repair it (which took about 3 days including delivery.) This means I no longer have a warranty with Nokia but, lets face it, that warranty clearly means very little.

Will I get another Lumia? Maybe - the 930 is very tempting, and the Apple and Android phones I used while the 920 was out of action served as a reminder of why I moved into the WP ecosystem. But I will need to think long and hard about it.