Nokia Software Recovery Tool won't load

Cormango

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Jul 19, 2012
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Is anyone else having trouble loading the Nokia Software Recovery Tool 1.5.0? I've tried on multiple computers and keep receiving the following error. It's probably on Nokia/Microsoft's end but I'm just curious...

Could not check application update
There was a problem. Please restart Nokia Software Recovery Tool and try again.

I tried downloading and installing the tool again but it fails...
 

jpbnetworks

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Oct 2, 2014
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I googled this error and your post was the only result. Considering we're trying this about an hour apart I think the problem is with Nokia/Microsoft's servers. I've tried from a few different internet connections and VPNs without luck.
 

jmshub

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Apr 16, 2011
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I just tried to launch NSRT on my PC and received the same error. There must be an issue with Microsoft, I'd try again in a little while.
 

anon(8821976)

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May 3, 2014
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I tried sending feedback to Nokia, please check out this thread and follow up with them on Twitter if you get the same error.
Unfortunately as a newbie I can't post links here, but check my cosmintataru Twitter profile.
 

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cooperma

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Oct 22, 2012
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i need to restore my lumia icon back to 8.0 so I can send it back to Verizon :-/ how can I do this without the Nokia Support Tool. I have tried reaching out to them @nokiacareUS but they are just telling me to try different cables, different phones, different systems. Thoughts??
 

log0n

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Dec 14, 2012
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Well at least its not just me I suppose but ya this error sucks I finally got Cyan last night & it killed my LTE, glance screen & more.
 

khador

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Sep 24, 2013
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lol yeah try it on an old OS, that's great support.

I tried running it on 8.1 the only windows OS version I have.
 

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