Not received Denim update!

daymouse

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Mar 14, 2014
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Can anyone help ad I'm not sure how I go about getting the denim update. I'm in the UK on o2 so should of got the denim update.

When I got my phone the other week I let it update etc then installed the windows insider app and updated to w10m but I've just looked in the setting and it still says the Nokia update is at cyan bot denim.
 

charlatan1978

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Dec 23, 2013
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In Settings > about, what does it say is the 'Firmware revision number'?
And in Extras & Info, what does it say for 'Software release' (at the top) and 'Mobile Operator'?
Also I think the Windows Rcovery Device Tool would update your phone to Denim.
 

daymouse

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Firmware version says - 02061.00066.14353.31003

Software Release - Lumia Cyan

Mobile operator - O2O-GB

Hows does this Windows Rcovery Device Tool work will it update and wipe the phone so i have to start again?

Thanks for the quick response by the way
 

charlatan1978

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Hows does this Windows Rcovery Device Tool work will it update and wipe the phone so i have to start again?
Yes it will. But if you have made a backup it will restore your data.
Also when you first run the tool it will tell you if there is an updated version of your phone software.
 

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