Odd rattling

[anon(6098928)]

Has anyone ever had a rattling noise emanating for the top section of the Lumia 930? Mine started doing so. Everything seems to be working AOK...

 

[gpobernardo]

Could it be the OIS?

Launch any camera app and enter video recording mode. If the rattling disappears while the camera is in video recording mode (where the OIS should be active), then the rattling is the OIS while it's not active.

 

[anon(6098928)]

Hi,

Tried that. Still get the rattling. I think I will try and take the back off... something must have come loose.

 

[gpobernardo]

Alright, thanks for the update. Let us know what you find.

 

[anon(6098928)]

Problem area found:

The side buttons are ever so slightly lose. There's a little bit of play in one of the 3. Not sure which one. Suggestions?

 

[gpobernardo]

You could try to verify if indeed the sound is caused by one of those buttons: try inserting a small piece of paper in between each button one at a time, then check if the rattling sound disappears.

By the way, when do you hear the rattling sound? While just shaking the phone or when the phone vibrates?

 

[anon(6098928)]

You could try to verify if indeed the sound is caused by one of those buttons: try inserting a small piece of paper in between each button one at a time, then check if the rattling sound disappears.

By the way, when do you hear the rattling sound? While just shaking the phone or when the phone vibrates?

Hi. I have placed my fingers over all 3 buttons. Then shake the phone. Rattling stops.
So, if that really is the issue, how do I fix it?

 

[gordonfink]

That's pretty unusual on that phone. There is very little tolerance between the buttons on the outside, and those on the motherboard. In fact, it's easy to break them off the motherboard when removing it due to that.. Are you sure that's it? Which button?

 

[anon(6098928)]

That's pretty unusual on that phone. There is very little tolerance between the buttons on the outside, and those on the motherboard. In fact, it's easy to break them off the motherboard when removing it due to that.. Are you sure that's it? Which button?

I know its odd. I think its the volume up/down area. PHone now been sent off to Nokia for repair :/

 

[gordonfink]

I know its odd. I think its the volume up/down area. PHone now been sent off to Nokia for repair :/

Be interested to hear if they tell you what they found. It's pretty tight in there - not much room for rattles.