Office 365 gift does not activate

[Zeljko Stanimirov]

I bought Lumia 640 DS from a retail store it should have option for activating office + 1TB onedrive and skype credits

But when i start Office 365 gift and click continue it just stay there... also tried phone restart and all the same

Phone is bought in Hungary and I am from serbia and I am using telenor serbia mobile network

 

[STALKER-SVK]

try reinstall the app

 

[Zeljko Stanimirov]

try reinstall the app

same
it stuck at checking device eligibility

 

[jantveg85]

This happened to me when I got the 640 for my father. You have to wait about 24 hours for it to work.

 

[STALKER-SVK]

when I got product key, does it expire if not activated now?

 

[jantveg85]

when I got product key, does it expire if not activated now?

The product keys for this promotion expires on June 30th, if I'm not mistaken.

 

[markANTHONYgb]

Got my 640 today, had no issues activating Office 360.

 

[Zeljko Stanimirov]

This happened to me when I got the 640 for my father. You have to wait about 24 hours for it to work.

I have lumia for weeks.. and so far no go

 

[Koen C]

The free 12 months of Office 360 only works on your pc and tablet, I think.

 

[STALKER-SVK]

The product keys for this promotion expires on June 30th, if I'm not mistaken.

then I activated it right now

 

[FancyFreddy]

Well, I did finally get my Office 365 gift app to work. I had to borrow a SIM from a coworker from India for 2min while my 640 LTE dual sim phone was online with WIFI.

I got the code sent to my outlook.com address and everything looks fine.

From what I have been told, the personal license is just 1yr and does include the 1TB of OneDrive, skype minutes, and 1pc/1tablet/1phone.

So for us folks in the USA who took advantage of getting an unlocked phone from an importer, you still need an overseas SIM for this gift.

 

[Russ Gibbins]

The way to check and see if its activated is to open word....in the search bar type account...a window will open and you will see account on the bottom left hand side....click on it ...once it opens there should be your email address upper left.....that is how you tell its activated,
Just got of phone with microsoft help desk and that is how he checked mine. date 09/11/2015 20:36hrs