update: so my X3 came back to life when I was on the phone about my new (sample) X3, don't know what made me do it, but I decided to put the old X3 on the Dock and bamn! it passed the HP logo then went to Windows logo then loaded upto the new install of the OS! I couldn't believe my eyes! LOL so far its been working perfect and the little problems I had before are gone (ex. when I would answer the phone early in the morning laying in bed, and the phone would be upside down the mic would not work) I don't know how long this will last and I'm hoping I won't suffer from any other problems... crossing my fingers! so now I have 2 X3's... yay! now I'm having trouble updating the sample X3 to 1709 which I think is the most current OS... right?