On my 920 why aren' the Windows keys lighting up?

[Aditya Khandkar]

920 windows keys not lighting up

I use a 920 and recently my windows keys' lights turn off someone after I switch on the phone. I want the lights to be on all the time. How do I do that?

 

[Laura Knotek]

Re: 920 windows keys not lighting up

What OS version and firmware version are you running on your 920?

 

[Aditya Khandkar]

Re: 920 windows keys not lighting up

Os version is 8.10.12393.890
And firmware version is 3051.50009.1424.0003

 

[slysy]

Re: 920 windows keys not lighting up

I think the lights only turn on if the room is dark (by design). Try it out in both a light and dark room and see what happens

 

[Aditya Khandkar]

Re: 920 windows keys not lighting up

Hmm. Lights did turn on in a dark room. But in a well lit room, they toggle on and off quite randomly.

 

[Conan143]

Re: 920 windows keys not lighting up

I use a 920 and recently my windows keys' lights turn off someone after I switch on the phone. I want the lights to be on all the time. How do I do that?

Hi guys, this issue is related to Device Hub. Yes, weird but true exactly!

So, -the only one- solution is:

1) Reset your phone (required)
2) When resetting is completed, complete your installation steps
3) When the phone is ready to use, quickly go to Settings > Date+Time
4) Set the year like 2150 or more
5) Go to Settings, tap the Device Hub
6) Uninstall it
7) Set the date as auto again

Problem will be solved.

Never open Device Hub even once! Uninstall it and don't install again.

p.s. If you open Device Hub even once, battery saver crashes and your issue comes over again. Then you must reset your phone to solve it.
If you open Device Hub once, uninstalling it will not solve this issue. You will have to reset your phones...

 

[Aditya Khandkar]

Re: 920 windows keys not lighting up

Also is it so that 920 consumes more battery than other phones due to its high resolution and ips LCD display?