One day later - scratch in screen (from nothing I can think of) - options?

[EDMmmmmmm]

Mate just take it bk and say the battery is ****ed or it keeps crashing and they will replace it. Then on your new one get a screen protector if you think u,need it.

this is terrible advice. Let's lie about a defect and get a new phone because I scratched my screen. This is a scumbag move and is equivalent to stealing.

Screen scratches (coating and glass) are usually caused by small pieces of sand or grit, in pockets or on surfaces. You can take keys and other instruments go the screen without damaging it but the tiniest spec of sand will damage it. It sucks that it happened so soon to you, unlucky.

 

[chezm]

My 920 has taken drops and smalls slides on concrete before without scratching the screen.

Same...im not careless with the phone but I have dropped it and I try to not allow anything to sit on the screen.

We all have the same screen, whether its 920 or 928...people with scratches must have had keys in their pocket or put something on the screen accidentally?...not sure. I don't use a screen Protector or case...

 

[hopmedic]

this is terrible advice. Let's lie about a defect and get a new phone because I scratched my screen. This is a scumbag move and is equivalent to stealing.

Thank you. I almost posted the exact same thing, but in the past when I've suggested doing what is morally right, I've been lambasted, so this time I was going to just keep my mouth shut. But no, it is never wrong to stand up for what is right. Taking the phone back and claiming some other problem is stealing, and is wrong. I'm disgusted that people think it is ok.