Outlook e-mail integration and editing domain from setting

[Ajit Kumar]

I am connecting to my office e-mail and syncing frequently. Everything was fine until the domain got changed. I tried to edit my existing e-mail setting to change domain but there was no way to edit "domain". Why is it so ? The only option available was to enter user name and password.

I tried different setting but couldn't edit domain. In the meantime, i tried to create new e-mail account with my e-mail id but since it was matching with old, that also didn't work. Finally i had to delete existing e-mail account and create a new one. Why is it so complicated ? Changing a domain in android takes less than 1 second.

Now, the new e-mail inbox seems to be empty probably because there is no new e-mail i received at the time of setting up or may be some other problem ??

 

[Phone Guy 4567]

Open the mailbox then go into settings. In settings go into Sync Settings, then select download email from and select how far back you want to go.

 

[Ajit Kumar]

If i change sync setting to "past month" or "any time", my inbox is empty.

It shows :
Checking for New Messages ...
No messages ...

Status : E-mail is up to date

 

[Phone Guy 4567]

Are new emails coming in? Try sending yourself a email from another account and see if it shows up on the phone.