Owners of the black 928, I need your help...

WizeGuyDezignz

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Nov 28, 2012
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Hey guys and gals, if you don't know me by now, I'm the guy who is currently on Nokia Lumia 928 number 7. Long story short, I (along with hopmedic and I think others) sent an email to Stephen Elop about my disappointment of the defects I was encountering and he (or probably his secretary) escalated my case and I'm now dealing with a specific person at Nokia about my situation. Fast forward to today and the person I'm dealing with is going to send me a replacement phone and she claims they are going to quality test it with the defects that I told them about in mind.

The 3 major problems that plagued almost all of my devices were gunk behind the backlit keys (and yellow in color instead of white), a creaky sounding case and a rattling vibrator. Every one of the 7 had at least one of these issues if not all 3.

Anyhow, during my exchange fest at the Microsoft Store, I mixed 2 black phones in during the process. While those 2 were plagued with the other issues, neither of them seemed to creak or make clicking sounds when you pressed on the back casing.

Can all of you owners with the black version of the phone check for creaking or clicking case sounds when you press on the back casing? The area I usually hear it at is near the bottom of the phone around the speaker area. If none of you report sounds, it might be that the black is different somehow in production or the material itself.

Thanks!
 
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Re: Black owners, I need your help...

Had the black with creaking top right. Not bad and I learned to live with it. Switched to yellow PC replacement shell last week and have no more creaks.

edit: sorry folks. I replied to a newest post on the WPcentral app on my Lumia 920 without paying attention to the number. Sorry for hijacking the thread.
 
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Re: Black owners, I need your help...

Terrible title. Really. I first read it and I was like WTF
 
Re: Black owners, I need your help...

*Samuel L. Jackson in a stern voice* "What do you mean 'Black OWNERS?!'" LOL. kidding of course. Don't ban me.
 
Re: Black owners, I need your help...

Mine black 928 is solid. No creaking in the case. Looking forward to reading Nokia's follow up to you.
 
LOL, sorry about the title guys, I didn't realize it would ruffle feathers or put minds in a different place. I changed the title, hopefully that works better.

Thanks for the responses thus far, please keep them coming!
 
I have the Black 928, no creaks. The back, Windows, and search buttons have a yellowish tint. The only issue I've had happened today. I was taking my son to daycare and he was playing Where's Perry and Jetpack Joyride. When we got there, I hit the Windows button and then power button. Later at the office, the sound for my appointment reminders sounded incredibly strange. I went into settings and checked the notification sounds and ringtone, they sounded strange as well. It's like they were tinny and muffled. I played a song, it too sounded tinny and muffled. I powered the phone off to restart it and the sounds and music were back to normal.

Other than the above, it has worked great!

Dave
 
Re: Black owners, I need your help...

Had the black with creaking top right. Not bad and I learned to live with it. Switched to yellow PC replacement shell last week and have no more creaks.
pics? Where do u get the replacement case and how hard is it to do? Sorry for being off topic
 
Re: Black owners, I need your help...

Are we going to have a separate thread for each of the phones you have gone through? LOL, JK.

It seems like you just have bad luck with the Lumia 928....points for persistence, but perhaps it's finally time to go with a different phone.

BTW, my wife has a white, and I have a black, exactly zero issues with either. One purchased directly from Verizon, the other through Newegg.
 
Went to Verizon store today to look at 928 for the first time! I really like the phone but the black one had a gap at the top where the screen and body meet. The white one did not. I exchanged 6 L920s for defects until I finally gave up. I feel your pain but I got to the point where I couldn't deal with it anymore:'(
 
Re: Black owners, I need your help...

lol now I'm curious as to what the title said.
LOL, Micah it said something like "Black owners...I need your help". I made a joke about it but he changed it so now my post makes no sense! hahaha :P

(and I don't mean to hijack, I don't own the 928 so I have nothing else to add. Carry on!)
 
Re: Black owners, I need your help...

LOL, Micah it said something like "Black owners...I need your help". I made a joke about it but he changed it so now my post makes no sense! hahaha :P

(and I don't mean to hijack, I don't own the 928 so I have nothing else to add. Carry on!)
Lol ooh that is too funny ha
 
Re: Black owners, I need your help...

Had the black with creaking top right. Not bad and I learned to live with it. Switched to yellow PC replacement shell last week and have no more creaks.
sorry to keep hitting on this but where did you get the new shell and how hard was it to install
 
Re: Black owners, I need your help...

sorry to keep hitting on this but where did you get the new shell and how hard was it to install
My apologies folks. When I replied to the newest post yesterday I did not pay attention to the number. I own a Lumia 920 and there are OEM back housing cases that can be purchased on Ebay. See here,
http://forums.windowscentral.com/nokia-lumia-920/225333-lumia-920-black-yellow-conversion-album.html
but I am sure you already knew that - just not for the 928. Sorry again. Hopefully this option will be available for 928 owners as well.
 
I have a black 928 that I got from verizon online. No problems so far, had it just over a week now and have no regrets leaving android like a bad girlfriend! If Verizon was more clever they would have put out a REALLY red one, I would have gone for that, but never white one. It would remind me of a crapple, glad i never had one of those!
 
No creaking on my black. Yellow buttons with a little gunk on start button but otherwise solid phone.
 

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