Phone/Charger Scalding Hot, Burnt Thumb

[MS_DOS_3]

OOPS MEANT SCALDING HOT!!!

On Friday I got home from work, plugged my phone into the chargers as I prepared to walk my dog, get comfortable, etc... Asking the phone to last 9 hours is near impossible so I just accept this now, but that's besides the point.

The phone was on the charger for about 3-5 minutes. I went to unplug and burnt my thumb, the end of the plug was fried, bottom of the phone is warped and bubbled, (as is my thumb), and there was a burn mark on the arm of my couch.

I've had this L920 since about a week after launch since I had to return my first one. I have a 3rd at home that Nokia sent out in December for a separate issue.
Have a couple questions----

1. Has this happened to anyone else here?

2. What could've caused this after months of charging fine

3. Where do I find the batch information? It seems that's only relevant for customers outside the US, no?


It does appear that I'll have a lasting scar on my thumb from this, so at least I don't have to get that Nokia tattoo now. Brands are much cooler. lol

 

[gkrew]

Wow that sucks. Sorry you had to go through that. Charging on WP is controlled by the software so I am not sure what happened there. hasn't happened to me. any pix to share of your brand?

 

[greycounciller]

I think you should be contacting Nokia/Microsoft on this. It sounds a serious issue.
Could've resulted in a fire or worse. If there is potential equipment failures just waiting out there, they need to know.

 

[MS_DOS_3]

I've been in email contact with both. All the way up to Stephen Elop.

 

[MS_DOS_3]

Wow that sucks. Sorry you had to go through that. Charging on WP is controlled by the software so I am not sure what happened there. hasn't happened to me. any pix to share of your brand?

LOL. I can take some pics, I just wanted to wait until I hear back from Nokia. I don't want to start overstepping. Big Brother is always watching.

Do know where to find this batch information I read about? TYIA

 

[MS_DOS_3]

Can an Admin please delete this thread? It's part of pending agreement.

THANKS!

 

[explosive0]

Hmmmm

 

[o4liberty]

That sounds like a electric issue not the charger. Do you have circuit breakers there ?
Sent from my RM-845_nam_vzw_100 using Board Express

 

[MS_DOS_3]

Yes, and it was plugged into a surge protector. All four models have run hotter than any phone.

There were other items plugged in that did nothing. Sorry for the late response. Still pending though.