Phone thinks headphones are always in.

[cdiddy2]

Hey guys. I have a Lumia 920 and about a week ago it started to think the headphones were always plugged in. If I take them out just right it won't but it will usually switch back after a few mins.

Anyone ever had this happen to them?

Anything I can do to fix or is it off to att or Nokia. If it is off to either of these which one/whats the best way to get them to fix it?

Thanks

 

[ghosted85]

I had this happen to me a few months back had to send it to Nokia

 

[cdiddy2]

Ok. How did you contact them or send them your phone?

 

[ghosted85]

Had to go on their website and fill out a form saying what was wrong with it, they got a UPS courier to pick it up, they couldn't fix mine so they sent a replacement.

 

[cdiddy2]

Awesome I'll do that. Thanks for the help

 

[Tim Benjamin]

Blow into the headphone hole to clear whatever is making the phone think a plug is there. This has happened to my 710 twice. Drove me crazy until I took the simplest fix. Worth a try!

 

[Benjamin Mendez1]

It happen to me a few ago. Sent it over to Nokia they sent me a brand new replacement.

 

[SnailUK]

I've had old phones that have done this in the past. I now buy little rubber USB/Headphone socket covers, to stop rubbish getting into the ports and causing these issues

 

[cdiddy2]

Blow into the headphone hole to clear whatever is making the phone think a plug is there. This has happened to my 710 twice. Drove me crazy until I took the simplest fix. Worth a try!

ya I tried that. It seems to be worse than that because I have to hit this one spot in there with the headphone jack to make it work

 

[spaulagain]

I had the same issue with my 920. I tried the blowing into it and everything, but nothing worked. I just sent it to Nokia yesterday. I hope they send me a new one since I had 4 other issues with the phone as well. I love the phone, but these 920s are quality control nightmares.

 

[ChuckOp]

This has happened to me on my BUILD 2012 developer Lumia 920. I'll report later on the resolution.

 

[migueli2]

Never saw a phone able to think before