Photos not uploading to OneDrive...any ideas?

eeewing

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Nov 18, 2012
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Hi all! Alright, been playing around with the 950 since yesterday and am noticing that none of my photos will sync to OneDrive. I have everything properly configured, but am seeing this error in the "Camera" pivot of the Progress menu in the OneDrive app:

"Sorry, there was a problem. Please try again in a few minutes."

I've got 1.24 TB free space available out there, so that's not a problem. Photos sync fine via USB, so they're in good shape. Any ideas? Thanks!
 

hyperexpert

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Nov 26, 2015
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I have 950 XL and have no problems at all! Been taking pictures ever since I received it and not a single problem with uploading with OneDrive. Actually, my pictures are uploading almost instantly.

One thing I did notice though,screenshots do not upload! Only pictures taken with the camera...
 

EMitchell

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Jan 31, 2013
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I've read a number of posts on the forum about this, it seems pretty common. When I first set my phone up, pictures were syncing flawlessly. Now I'm struggling to get any to sync. Even selecting photos and manually trying to upload them to OneDrive isn't working. Have to conclude it's a bug waiting to be fixed.
 

Durishin

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Jun 20, 2011
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So...they are supposed to upload to "SkyDrive Camera Roll," correct? Mine are not and I cannot find any other new folder to which they may be going...
 

Durishin

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Ok. Do this:

1. Open the OneDrive App
2. Tap the "Hamburger" (top left)
3. At the bottom of the menu that pops up, just above "Settings," hit the circular arrow labeled "Progress"
4. Swipe to "Uploads"
5. Tap the "select" icon at the bottom right and select any files showing an error. Delete them and the ones after it will upload.

This fixed the problem for me. :)
 

Nigel Jethwa

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Dec 30, 2015
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I did a soft reset on my 950xl. Seems to be uploading again.

To do a soft reset:-

Hold Down the POWER button and the VOLUME DOWN button at the same time until the phone vibrates.
 

Sandra Milo

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Jan 5, 2014
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Thanks for the tip. Under Camera, I have two photos that say 'Sorry, there was a problem. Please try again in a few minutes.'
I don't know how to 'try again,' though...

950xl
 

uselessrobot

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Nov 14, 2012
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It happens a lot. Updates have helped considerly, but the problem still occurs. I've found that it's more likely to fail when you upload a big batch of images. The first one goes through but the rest give me errors. Nowadays it's more that subsequent images take a disproportionate amount of time to upload.

Actually, I had similar problems in WP8.1 but initially with Windows 10 it was much worse. Now it's back to parity, which is kind of silly considering how long OneDrive has had these problems.
 

Neil-R

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I was having the same problem with OnePlus3 and OneDrive 4.5 for Android.

The solution for me was to open the menu from the top left, select settings, select camera upload, turn it off.

Come out of settings (this might not be necessary however I did), go back into camera upload and turn it back on.

All photos that were sticking were then uploaded without any problem. :smile:
 

northernpipeman

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I'm not sure if this relates to your problem, but I found a while ago that photos will only upload automatically when several apps are all allowed to run in the bknd; camera, onedrive and photos. Playing with the bknd permissions might help it to upload more smoothly without any crashed files.
 

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