Live Service games are typically based off multi-player formats.
Bethesda made it work because their protagonists are varied across the games of their series and essentially blank slates until players get ahold of them.
Basing a Multiplayer game off a fixed-protagonist series sounds...sub-optimal.
Oddly enough, Sony also cancelled their LAST OF US-derived game which actually fit within the mold of successful online multiplayer games.
All of which is particularly odd because Sony was an early star in massively multiplayer games with EVERQUEST and its derivatives. Which they divested to focus instead on one-and-done narrative single player games. Instead of constantly looking for ways to extend their live service games' revenue generation, they took on the task of reinventing the game every few years.
Neither approach is a guarantee but others have successfully (and profitably) melded the two approaches over extended periods of time.
Back to the drawing board, I suppose.
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