Please Help! W10Mobile MS account madness!

longcipher

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Nov 8, 2011
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Hello Friends - I am pulling my hair out over this issue. I installed the latest W10Mobile build and everything is running smoothly EXCEPT --

All of my emails, apps, SMS, etch from my main MS account won't show in their respective programs. Every time I try to manually add the account, in Outlook for example, it says there is already an account with that name, which makes sense since it's the main account. And it's an original Hotmail/Outlook acct.

I have 2 other accounts which function perfectly on the phone: one is an Outlook acct and the other is Google.

While I can check my email on the Outlook web app, it won't sync my old SMS messages, which I would love/need to have.

Any advice? Suggestions? I've done all of the troubleshooting I can do at this point.
 

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