Took my 920 to the local "official at&t" store after I had to do a hard restore. My Phone became stuck at the wheels of death. They looked at the Phone and decided they couldn't fix it..........the sales guy then proceeds to tell me to drive across town, there are some "Asians" with a store that he thinks can unbrick my Phone. The entire time he is telling me this, he is looking at his watch. I've had it with them.......to top it off, they didn't even have a Lumia 1020 on the showroom floor! .....anywhere!!!!!! This official(not an agent store) doesn't have the flagship Microsoft and Nokia Phone even displayed.........