Problem with headphones after replugging

[marekw]

Hey all Lumia owners



I have a problem with my new L735, a very good handheld otherwise.



The problem concerns headphones. When I boot up the phone and plug them, they seem to be working well. However, when I unplug them and then plug them again, the phone does not recognize them. i.e. plays music through the internal speaker. Rebooting the phone seems to fix the issue, but only temporarily, that is until the next replug plus: well, it?s not a perfect solution, is it



My question is: to me it seems as if it was a software glitch, something connected to 8.1.1. or Denim. If it were a true hardware breakdown, the phone would (would it?) never recognize headphones. However, am I right in thinking so? And what should I do, wait patiently for an update from Nokia or go to fix the phone in Nokia Care?

Thanks in advance

 

[Dmitry Cheban]

Exactly the same thing for me (MixRadio or MusicPlayer, Lumia 735 Win 8.1) and well spotted for reboot- it seems to help for me as well.
Sometimes I have to plug jack in and out 4-5 times until my headset in recognized properly (pisses me off :-( ). when it gets recognized it works well (which probably says that it is a software problem). I have tried 2 headsets and 2 headphones - pretty similar thing...

Just wonder whether I need to return the phone to a warranty service (especially if it is a hardware bug)

 

[trefles]

I'm having the same problem with my L735. I hope they can fix this in a future update.
Did you bring your phone back?

 

[rideboarder]

Same problem on my phone. Sometimes it works the first time but usually I need 3-5 tries to get the phone to recognize the headphones being plugged in. Once plugged in, everything works flawlessly. Hoping a software update will fix it.